Return to Work Services – Original Employer

Returning individuals to work with the same employer after an injury or illness requires a commitment from all parties to move forward together. In order to achieve a prompt but lasting restoration, an impartial and individualised approach is required. Our Original Employer services offer the clarity, support and expertise needed to negotiate regulatory and personal challenges as they arise.

Return to Work Services – New Employer

Returning individuals to work with a new employer after an injury or illness presents a unique set of challenges for the worker, employer and agent. During this sometimes overwhelming time for an individual, our consultants seek to restore their confidence through vocational and job placement programs, in order to achieve a durable, safe and meaningful return to employment. These New Employer services are delivered in a prompt, straightforward and collaborative manner; achieving outcomes for agents, employers and individuals alike.

Injury Management Services

Injury Management is both an obligation and opportunity for employers. From early intervention case management to preventative training programs, our Injury Management Services are designed to achieve practical and targeted outcomes. Our restore team work with employers and employees alike to reduce the impact and incidence of injuries in the workplace. Injury Management Services are about delivering lasting results at the most critical times.

Meeting your WorkCover and return to work obligations at your workplace is a vital part of managing your business. Cost effective injury management practices and clear return to work policies and procedures will assist in minimising your insurance premium, maintaining morale and productivity and meeting your legal obligations.

When an employer cannot accommodate an injured employee’s medical restrictions a vocational assessment may be conducted to identify alternative employment options. Job seeking assistance is then provided to enable the individual to obtain new employment.

Occupational Rehabilitation Case Management

For individuals requiring assistance to seek new employment, our consultants provide support and expertise through a structured Job Seeking Assistance (JSA) program. This includes resume development, interview coaching, job seeking activities and job placement support.

To assist in the resolution of longer term claims, alternative approaches that take into account individual barriers to return to work are utilised to achieve resolution.

The CFCE is a new innovation in the management of psychological injury claims. It has been designed to provide the basis for efficiently determining the best course of intervention in psychological injury and return to work management.

Early intervention case management is an employer funded service for non-compensable or pre-claim injuries or illness. Our Early Intervention Case Management service allows employers to refer individuals early for occupational rehabilitation (within 5 days of injury) before problems become entrenched and workplace relations strained.

Inappropriate computer workstation set up and work practices are common causes of musculoskeletal injury. Providing ergonomic training to your employees is a proactive injury management strategy. Our ergonomic training package is individually tailored to your organisation.

As most jobs include some form of manual handling, most workers are at risk of injury. Manual Handling is a common risk of injury in any work environment. Providing manual handling training is a proactive injury prevention strategy. Our Manual Handling training package is individually tailored to your organisation.

Every individual, work situation and injury is different. When an injured employee is referred for RTW/occupational rehabilitation services, an Initial Rehabilitation Needs Assessment is recommended. The aim of an Initial Rehabilitation Needs Assessment is to identify any barriers to a return to work and to develop goals in assisting the individual’s safe return to employment.

Worksite assessments are an important tool to assess the physical demands of pre-injury duties and to identify suitable alternative and modified duties for return to work planning.

Functional Capacity Evaluation

Inappropriate computer workstation set up and work practices are common causes of musculoskeletal injury. Ensuring your employees have correctly adjusted workstations is sound risk management. Our consultants are qualified physiotherapists, ergonomists or occupational therapists. Our ergonomic assessments cover workstation set up; safe work practices and organising work flow.

When an employer cannot accommodate an injured individual’s medical restrictions in the long term, a vocational assessment is recommended. This identifies suitable alternative employment options, taking into account the individual’s medical restrictions, current work capacity, past work experience and transferable skills.

Where it is identified that further training is required to secure employment, a Vocational Re-education Assessment is recommended.

When the full complexity of a stress claim is not identified, it is difficult to develop an appropriate rehabilitation or return to work program. ResolutionsRTK has earned an enviable reputation in the design and implementation of early intervention assessments to assist in the management of complex stress claims.

Activities of Daily Living

Performed regularly, Physical Hazard Inspections are an effective risk assessment and injury management tool.

The physical requirements involved in a particular task or duty can be analysed and documented to assist with the development of return to work plans or identification of alternate duties across your business.