Next issue out in March!
Selected Ezine Articles
2011
Following on from the R U OK? initiative, and in the lead up to Mental Health Week, Richard outlines how an integrated wellbeing strategy can help organisations 'do well' and 'do good'.
Becoming an Authentic Leader
Why do we spend so much time telling our leaders, 'You haven't done enough and need to do better'? ResolutionsRTK have teamed with Monash University to develop a new approach to leadership that builds on the strengths, values and experiences leaders bring to their role.
Why working remotely is the solution for the future... (or at least part of it)
In his case study of an organisation who met the challenge of limited office space 'remotely', Tom explains why we need to start thinking of work as deliverables rather than time spent at a desk - and manage, reward and remunerate as such. He argues this requires a shift away from the mindset that equates time spent in office with effort and motivation.
Engagement, Job Demands, and Resources:
Their Effects on Turnover Intention
In a study of over 220 employees working in a diverse range of organisations, Catherine explored the role of engagement as a mediator of turnover intention. She found that individuals who possessed self-efficacy, optimism, hope, and resilience were less likely to have intentions to leave their job.
'Back' to Basics
Managing Lower Back Pain
Lower back pain is one of the most prevalent and enduring injuries, both with sedentary and strenuous workplace environments. Understanding how to manage back pain can play an important role in managing the long term effects this type of injury can have on our physical and mental wellbeing. Josh outlines the range of treatments available on the market.
A Question of Intent: The Crimes Amendment (Bullying) Act 2011
Has bullying been accidentally redefined by the introduction of “Brodie’s law”? Managing Director of ResolutionsRTK, Richard Kasperczyk investigates what this means for the workplace.
The HR Highway,
Notes and Near Misses
ResolutionsRTK would like to introduce Accounts Director, Petrina Ng. After spending over 17 years on many sides of the HR fence Petrina shares her experiences from the “HR highway”.
"It depends." Testing the Relevance of Psychometrics
Principal Consultant, Tom Pietkiewicz, explains why almost any off-the-shelf assessment measure can miss the mark.
It doesn't always take two to tango...
The Case for Conflict Coaching
Tricky conflict situation? Director Paul Gretton-Watson discusses an effective approach to have up your sleeve when joint or bilateral intervention has been ruled out or tried and floundered.
“Don’t say anything, but..."
Managing Vicarious Liability
Managing Director of ResolutionsRTK, Richard Kasperczyk, outlines reasonable actions to undertake when presented with issues of vicarious liability.
Corporate Responsibility for Systemic Occupational Stress Prevention
Kasperczyk, R. (2010) Corporate Responsibility for Systemic Occupational Stress Prevention. Journal of Business Systems, Governance and Ethics, 5 (3), 51-70. Managing Director of ResolutionsRTK, Richard Kasperczyk, highlights why managers and company owners now have a moral and legal duty to effectively address the "stress issue".
‘Take a chance on me...’ Why it’s the right time for ‘risky’ recruitment strategies
To retain your best and brightest employees in the current economic climate, Tom Pietkiewicz argues employers must be prepared to take a risk.
During 2010, ResolutionsRTK partnered with the State Services Authority to conduct research into determining best practice support for managing difficult behaviours in the workplace. Director Paul Gretton-Watson discusses the findings of the report.
Developing Resilience in our Work Communities
Managing Director of ResolutionsRTK, Richard Kasperczyk, looks at the importance of resilience, not only when natural disasters strike, but also in our work communities.
An Easter Survival Guide: Tips for balancing work and life in the lead up to planned absences
Christina Villani, Restore manager, shares some helpful hints to plan and manage our workload and reduce the risk of 'Christmas Dejavu' when we return to work after the Easter holidays.
2010
Putting our consulting to the test
"Our move has given us a great opportunity to experience and practise some of the change management strategies we are known for in our training, coaching and support service streams." Managing Director of ResolutionsRTK, Richard Kasperczy, reflects on the lessons and hopes of our relocation, from the perspective of both manager and consultant.
Team Democracy - Making the most of the power of your group
Relocation has got the Manager of our Resolve unit, Suzi Jotwani, thinking about the politics of consensus. Here she explores the potential of the 'deep democracy' method of facilitation.
Positive Steps for Managing Workplace Conflict
Any major upheaval, such as an office relocation, can cause conflict between normally peaceful co-workers. The new General Manager of Develop Resolve, Andrew Carnegie, explains the importance of ensuring your managers are equipped with the people skills to handle conflict positively.
Erin Pilgrim, Principal Consultant in our Restore team, reminds us that measures to achieve change don't have to be as complex as the paradigm shift itself.
Managing complexity and conflict
The world of work is both rewarding and challenging for people managers. We have an opportunity to make a difference through enhancing lives as people achieve, grow and learn in a positive work environment. But wherever people are, there is also complexity brought about by differences in personalities. As these interact with organisational roles and structures some challenging situations arise.
No employer can assume they are immune to the insidious culture of bullying that developed at Café Vamp.
Even very experienced and senior managers, practised in dealing with complex and difficult organisational issues, can feel undone by these individuals.
Complex Regional Pain Syndrome
Complex Regional Pain Syndrome (CRPS) is a chronic pain condition that is often poorly understood and a challenge to manage.
2009
The 'Global Financial Crisis' has reminded us that the market is a human, not mechanical creation. Employers who understand this will be mindful of their strategy for managing employees who are leaving the organisation, whether voluntarily or involuntarily.
Responding to hostile email in the workplace
Hostile email is an increasing and expensive problem for organisations. Most organisations respond through email filters, policies, and disciplinary processes. While focussing on those who send hostile emails, we tend to forget that hostile mail has no power unless the recipient gives it power.
Manual handling tips for telecommuters
Telecommuting has increased our flexibility and responsiveness. However, this advancement brings a new set of hazards. From something as simple as removing files from the passenger seat, to the ergonomics of a home office, employers and employees need to minimise the occurrence of musculoskeletal strain.
We all know someone who seems always to be at work when the rest of the team arrive and still there when we leave, available any hour of any day, and sending emails at 2am. Why do these obsessively hard workers work so hard? It may not necessarily be for the money, or because of fear of failure.
Tales of survival from the 2009 Victorian Bushfires abound. Many teach us that even in the face of great terror or loss, we can recover. Returning to work after an injury requires individuals to draw on the same stores of resilience, determination, and hope. Yet good news stories are not told often enough in the occupational rehabilitation field. The story of former ResolutionsRTK and TAC client, Perla Tortosa, is an example of the kind of restoration that is possible.
2008
Focusing on the methods of work can disable engagement and potential in a team. Jennifer Brown explores how developing the coaching skills of managers can open up new ways of working and unlock hidden barriers to performance.
Getting off the conflict misery-go-round
At its heart, conflict is a matter of perspective. Some avoid it, some seek it, and some don’t even see it! Suzi Jotwani looks into the personal and professional development opportunities presented by conflict coaching.
Eye strain and the importance of vision breaks
ecommerce, elearning,ezine, ebay… eyestrain. Computers are an indispensible workplace tool. But as we increase our reliance on the screen, so too does the risk and prevalence of eye strain. Agnes Chan-Yam suggests some simple practices and exercises to implement at your workplace.
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