Early Intervention Case Management

Our Early Intervention Case Management service assists employers to implement an early return to work or maintenance at work program for employees who have:

• A non-compensable injury or illness (personal related)
• A pre-claim, work related injury or illness (within five days of injury)
• A post-claim, work related injury or illness (at claims acceptance)

This service is specifically designed for cases that are unlikely to resolve themselves without independent and professional case management intervention.

Our Early Intervention Case Management service benefit both employer and injured individuals by:

• Providing expertise in the crucial early stage of claim and injury / illness management
• Identifying issues best solved by claims management or injury / illness management
• Assisting in controlling premiums and / or productivity issues from day one
• Providing coaching for employer representatives in managing and monitoring the return to work process

In this way, we can prevent health problems becoming entrenched and workplace relations strained, whilst reducing the economic and human costs of injury and illness in the workplace.

Service Features

A ResolutionsRTK consultant will tailor a program to include:

• A contained set of services/ assessments over a limited time period, which results in a clear plan to follow for a return to work. This would typically commence with an Initial Rehabilitation Needs Assessment and will follow with Occupational Rehabilitation Case Management.
• A fixed cost which may be identified as an employer or claims cost
• Agreed return to work/ management plan and responsibilities
• Risks identified for future prevention action
• Advice on policy and procedures for early reporting and referral