Case Conferencing

Case Conference involves bringing together everyone who may have been affected by an injury management or return to work action, conflict, or dispute, and provides a way of discussing the nature of action and the impact that it has had on the individuals.

The experienced convener focuses on providing an effective process and structure appropriate to the meeting, which, in turn, allows the participants to focus on the content or the substance of their work together. The Conference may have a variety of goals and may sometimes combine facilitative and advisory dispute resolution processes.

Our experienced conveners have extensive knowledge and skills regarding group dynamics and processes in the organizational environment, and dispute resolution techniques, and use them to formulate and deliver the needed structure for the participants’ facilitated interactions to be effective. Together, they identify the disputed issues, develop options, consider alternatives, and endeavour to reach an agreement. The convener will work on the problems and challenges with the participants, and has the ability to realize when effective processes are needed and to provide those processes.

A Case Conference is a confidential process, so that an open and honest discussion of the issues can readily take place.